The Public Utilities Commission ("Commission") regulates all chartered, franchised, certificated, and registered public service companies operating in the State of Hawaii that provide electricity, telecommunication, gas, private water and wastewater, motor and water carrier transportation services and other entities as required by law. The Commission has statutory authority to enforce applicable state statutes, and to establish and enforce administrative rules and regulations, and to set policies and standards. The Commission also oversees the administration of a One Call Center that provides advance warning to excavators of the location of subsurface installations in the area of an excavation in order to protect those installations from damage; the Telecommunications Relay Services (TRS) fund which provides intrastate TRS for the deaf, persons with hearing disabilities, and persons with speech disabilities; and the Public Benefits Fee surcharge, which is used to fund and support energy efficiency programs and services implemented by an independent third party administrator on the islands of Oahu, Maui, Molokai, Lanai and Hawaii Island. 

Under the direction of the CACS Officer, the PUC Compliance Supervisor provides oversight and administration of the Commission's activities and functions relating to the supervision of the Compliance Specialists and Investigators, to include, but are not limited to, investigations into and compliance of chartered, franchised, certificated, and registered public service companies, education and community engagement, and miscellaneous duties as assigned. Knowledge of Principles and practices of supervision and program development, implementation, and evaluation; principles and techniques in developing informational and educational campaigns; principles and practices of investigations, including familiarity and interpretation of laws and rules, and rules of evidence; instructional methods and techniques; and report writing.

• 2 years of progressively professional experience in areas of program development and implementation, and compliance, enforcement and/or investigation activities. 
• 1 year of supervisory experience
• Bachelor's degree from an accredited four-year college or university
• Ability to plan, organize, direct, coordinate, develop and supervise employees in the section
• Ability to efficiently manage multiple projects within specified timetables
• Ability to work independently to develop, provide, and deliver accurate and sound communications effectively in writing, orally, and electronically with exceptional command of the English language
• Ability to establish and maintain effective and cooperative working relationships
• Ability to maintain confidentiality in the use of confidential information
• Ability to learn, apply and explain in an easy-to-understand manner the Commission's general orders, rules, tariffs, decision and orders, operations, policies, and activities
• Ability to plan, implement and evaluate programs
• Ability to analyze and provide alternative course of action to problems