This position is supporting the Telecommunications Division for the State of Michigan Video Franchising law, Public Act 480 of 2006.  This position serves as analyst with responsibilities in the Video Franchise area to assist with performing video/cable television complaint investigations, preparing reports, and assisting with drafting policy recommendations involving video franchise matters.  In addition to Video Franchise, this position also participates in the investigation and resolution of telecommunications complaints, both informally and formally for residential and business telecommunications customers.   This position provides analytical support for professional research analysis for the State of Michigan - Michigan Telecommunications Act, Public Act 179 of 1991, as amended.