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Under general direction, plans, organizes, oversees, and coordinates the daily operations of the City’s electric utility operations including contract management, regulatory compliance and reporting, energy procurement, distribution and delivery, lease management, safety, preventive maintenance, and capital improvement projects; directs and oversees the work of professional contract consultants; manages the effective use of program resources to improve organizational productivity and customer service; serves as a professional and technical resource to the Director, Utilities Department; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director, Utilities Department. Exercises no direct supervision over staff.
This is a program manager classification responsible for planning, organizing, and managing the operations of the electric utility functions within the Utilites Department. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities in overseeing the day-to-day operations of the program. Employees serve as a specialist, liaison, and advocate for the program, with regular contact and interactions with City senior management positions, other public agencies, public and private community organizations, regulatory and governmental agencies, and members of the public. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
Plans, manages, administers, and oversees the daily functions, operations, and activities of the City’s electric utility operations including contract management, regulatory compliance and reporting, energy procurement, distribution and delivery, lease management, safety, preventive maintenance, and capital improvement projects.
Directs, oversees, and reviews the work of professional contract consultants on a project or day-to-day basis.
Participates in the development, administration, and oversight of program budgets.
Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.
Analyzes and evaluates opportunities for renewable and fossil power supply acquisition and power project participation; oversees and participates in negotiation, development, and administration of contractual agreements for electric resources.
Prepares and manages regulatory compliance and reporting requirements for the City’s electric utility.
Oversees the preparation of grant proposals to federal and state funding agencies for capital improvement projects.
Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
Serves as a liaison for assigned functions with other City departments, divisions and outside agencies; provides staff support to commissions, committees and task forces, as necessary.
Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in electric utility operations; researches emerging products and enhancements and their applicability to City needs.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
Monitors changes in regulations and technology that may affect operations; recommends policy and procedural changes as appropriate.
Ensures staff and contractors observe and comply with all City and mandated safety rules, regulations and protocols.
Performs other duties as assigned.
Administrative principles, practices, and methods including goal setting, program development, implementation, and evaluation, policy and procedure development, quality control, and work standards.
Public agency budget development and administrative practices related to the functions assigned.
Principles and practices of leadership.
Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Applicable federal, state and local laws, rules, regulations, and ordinances relevant to the assigned areas of responsibility.
Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
Principles and practices of contract administration and management.
Electrical system components and operations.
Regulatory compliance and reporting requirements related to the assigned areas of responsibility.
Wholesale Distribution Access Tariff (WDAT) and its applicability to the work.
Business development, property management, facilities maintenance, and noise abatement requirements and procedures.
Methods of administrative problem solving and the implementation of effective solutions.
Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
Methods and techniques of preparing technical and administrative reports, and general business correspondence.
City and mandated safety rules, regulations, and protocols.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Plan, organize, oversee, and manage the operations of the City’s electric utility.
Develop short-term and long-range plans to anticipate service needs for the City.
Prepare budgets, monitor expenditures and revenues, and identify and effectively utilize all available resources.
Provide administrative, management, and professional leadership for the division.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Administer, monitor, negotiate, and coordinate contractual agreements.
Coordinate departmental services with City departments and public/private agencies.
Analyze problems, research and identify comprehensive solutions, and implement recommendations.
Identify and prepare funding opportunities.
Ensure conformance with applicable laws and regulations governing the business of the operational programs.
Make difficult decisions and award contracts impartially and objectively.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize, and present technical information and data in an effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business or public administration, engineering, economics, finance, or a related field.
Five (5) years of increasingly responsible utility program management experience, including three (3) years of management or supervisory experience.
Licenses and Certifications:
Possession of a valid California Driver’s license, to be maintained throughout employment.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, in all cases with the use of proper equipment and/or assistance from other staff.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.